Of course, we will offer special prices for large orders.
Frequently Asked Questions.
1. How do I order the product?
To place an order, please add the product to the Cart/Shopping Cart, enter your information including Name, Address, and WhatsApp Number, then click Place Order
2. Where are the office and showroom located?
At the moment, our office and showroom are located in Jepara, and we do not yet have branches in other cities
“3. What about the payment process?”
“The product will be processed after a 50% down payment of the subtotal is made, and the remaining balance of the total cost (including shipping fees) must be paid in full before the product is shipped to the destination.”
4. Is the product negotiable?
Yes, when we send the invoice via WhatsApp, the price will be adjusted according to the cost of materials and production at that time.
5. Is it possible to place a custom order?
Yes, you can order custom products using your own design or image.
6. Is there a product warranty?
“Yes, we will be responsible if the ordered item is damaged during the shipping process, provided that you notify us immediately of any damage to the product upon delivery.
7. Is there a discount for wholesale purchases?
Yes, we offer discounts for wholesale or bulk orders.
8. Is the price inclusive of shipping costs?
The price does not include shipping costs. The shipping fee will be sent along with the invoice via WhatsApp.
9. Which shipping service do you use?
Products are shipped using local courier services from Jepara, or you can pick them up directly at our showroom.